Pubg2 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how pubg2 collects, uses, stores, and protects the personal information of Malaysian users on our platform.
Last Updated: 1 January 2026
1. Information We Collect
When you register and use the pubg2 platform, we may collect various types of personal information to ensure our services operate reliably and securely. The categories of information we collect are as follows:
Account Information
During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, create a valid account, and ensure the platform is only accessed by eligible individuals.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (RM), we may process payment-related information such as your bank account holder name, account number (partially masked), and transaction records. We do not store full credit or debit card numbers in our systems.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, and access times. This information helps us identify technical issues, prevent fraud, and improve the overall user experience on the platform.
Usage Data
We record in-platform activity such as pages visited, bets placed, session duration, and actions taken. This data is used for internal analysis to improve our services and personalise the user experience.
2. How We Use Your Information
Pubg2 only uses collected personal information for legitimate and relevant purposes. The main purposes for which your data is used are as follows:
- Processing user registration, login, and account verification.
- Processing deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Detecting and preventing fraud, money laundering, and other suspicious activities.
- Providing effective customer support and responding to user enquiries.
- Sending important notifications related to your account, transactions, or changes to platform policies.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Improving platform functionality, design, and content based on aggregated user behaviour.
We will not use your information for any purpose beyond those stated above without first obtaining your consent or having a valid legal basis to do so.
3. Cookies & Activity Tracking
The pubg2 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small data files stored on your device when you visit a website.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as maintaining login sessions and processing transactions. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
- Preference Cookies: Storing user settings and preferences, such as interface language, for a more convenient experience on future visits.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the pubg2 platform.
4. Data Storage, Security & Sharing
Storage & Retention Period
Your personal information is stored on secured servers and is only accessible to authorised personnel. pubg2 retains personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Following account closure, certain information may be retained for a period stipulated under Malaysian law for audit and compliance purposes.
Data Security Measures
We implement a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These include SSL encryption for all data communications, strict access controls on internal databases, and continuous system monitoring to detect anomalies.
Third-Party Sharing
Pubg2 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. We only share information in the following circumstances:
- With trusted payment service providers for processing MYR transactions — only the information necessary for that purpose is shared.
- When required by law, court order, or direction from a lawful authority in Malaysia.
- In the event of a merger, acquisition, or transfer of company assets, users will be notified in advance.
5. User Rights & How to Contact Us
As a pubg2 platform user, you have certain rights regarding your personal information. We are committed to respecting and facilitating the exercise of those rights.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If your information is inaccurate or incomplete, you have the right to request a correction. You may update certain details via your account settings, or contact us for further assistance.
You may request the deletion of your personal information when it is no longer required, subject to our legal obligations. Account closure requests can be submitted through customer support.
Changes to the Privacy Policy
Pubg2 reserves the right to update this Privacy Policy at any time. Any material changes will be posted on this page with a revised update date. We encourage you to review this page periodically. Continued use of the platform after changes are published will be considered your acceptance of the updated policy.
Contact Us
For any questions, requests, or complaints regarding your privacy and personal data protection, please reach out to our team. We will endeavour to respond to all enquiries in a timely manner.
Enquiries are answered in Bahasa Melayu or English. You may also refer to our our FAQ for quick answers.
Your Data Is Safe with pubg2
We take your privacy seriously. Register with confidence and enjoy a sports entertainment platform built for Malaysian users.